Reviews of Kia Madison

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A.J. S. of Madison WI Reviews Russ Darrow

by A.J. J Suehs (Madison, WI) on February 24, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Sales

I conducted most of my dealings on line with Chuck to work out a price on an Optima.  Then finalized the deal with Cliff.  Both of them were great to work with.  I had a hour and a half drive roughlt to test drive the vehicles they had in my price range.  Cliff worked hard to see that I good test drive all the vehicles get the papers signed for the vehicle I wanted and out the door with the vehicle that day.  The car runs great and still has its warranty.  I would recommend this dealership if you live in and or aroound the area.  They take care of there customers.


Brian Reviews Russ Darrow Kia of Madison

by Brian Scroggins (Oregon, WI) on February 13, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Sales

Very attentative to my needs.

Our reply

Brian,

We're proud to be your Auto Dealer of choice. We know there are a lot of choices and we appreciate you choosing us. Thank you for your feedback.


ROBERT Reviews Russ Darrow Kia of Madison

by ROBERT K SPRYSL (Madison, WI) on February 13, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Sales

Great work!

Our reply

 
Robert,

It was our pleasure to assist you with your purchase at Russ Darrow Kia of Madison. We look forward to serving you for years to come.


DJ and Isha S. of Madison WI Reviews Russ Darrow

by DJ and Isha Stewart (Madison, WI) on February 9, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Sales

Thanks Cody from Madison KIA!!!!  :D

He fought to get us out of our terrible 1999 Ford Escort and into a newer 2006 Mercury Milan at the lowest rate possible. Even after the bosses kept saying to just drop the sale; he really came through for us.


Cody R. of Madison WI Reviews Russ Darrow

by Cody R. (Madison, WI) on February 9, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

I wanted to say thank you to greg and brian in the service department.

I've been having problems with my vehicle for a while now.

The front end has been shaking and making noises when driving down the road.

So I took it to three different places and they all fixed the same problem which was so frustrating to repair the same problem over and over again.

So I finally decided to take it to here and they immediately told me what the problem was, how to fix it, why the problem happened, and belive it or not.  It was something completely different than what all the other places told me i was.

Now my vehicle runs great and NO MORE NOISES!!  :)

Thanks guys,  would totally reccomend to my friends.


Marlene M. of Deerfield WI Reviews Russ Darrow

by Marlene J Mezzera (Deerfield, WI) on February 4, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

I was unable to print the coupons off the web site and they were more than willing to help me to save the 5.oo off of the oil change and I even got a free car wash. I like the fact that most of the service staff has been working there for years and years, makes me more comfortable to see a familiar face


MARY Z. of Madison WI Reviews Russ Darrow

by MARY K ZIEGLER (Madison, WI) on February 4, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

I always appreciate the patience they take in explaining to me what was done to my veh and what i may need to plan on doing in the furture, they are ALWAYS taking the time to be professional and caring.


GAIL B. of Madison WI Reviews Russ Darrow

by GAIL M BOEHM (Madison, WI) on February 4, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

I am always thrilled by how the service dept takes care of me and my veh!


TONY S. of Cottage Grove WI Reviews Russ Darrow

by TONY H SCHWINN (Cottage Grove, WI) on January 28, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

I have always had the best service there!


Roberta T. of Deerfield WI Reviews Russ Darrow

by Roberta K Tracy (Deerfield, WI) on January 25, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

Very nice job in service!


RICK T. of Fitchburg WI Reviews Russ Darrow

by RICK K TIERMO (Fitchburg, WI) on January 24, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

EXCELLENT SERVICE


Tim M. of Deerfield WI Reviews Russ Darrow

by Tim K Mitchell (Deerfield, WI) on January 24, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

Very happy with service dept


Sandy L. of Cambridge WI Reviews Russ Darrow

by Sandy J Lovell (Cambridge, WI) on January 24, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

This is the 2nd veh I have bought from your dealership, I have always been treated special.  love it.


JAMES T. of Beaver Dam WI Reviews Russ Darrow

by JAMES L THOMPSEN (Beaver Dam, WI) on January 24, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

I was able to stop in without an appt and they got me in right away, I was very pleased.


BRIAN M. of Oregon WI Reviews Russ Darrow

by BRIAN L MUSSER (Oregon, WI) on January 17, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

EVERYTHING IS FINE, SOMETIMES I WAIT LONGER THAN ID PREFER, BUT I AM AN IMPATIENT PERSON AND I IMAGINE YOU GET BUSY!


KARLENE C. of Madison WI Reviews Russ Darrow

by KARLENE A CLOUSE (Madison, WI) on January 17, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

I have always been very happy with the friendly helpful service staff. I bouight my car here because of reccomendations from other friends and family who were also very happy with service and sales people.


ELAINE H. of Stoughton WI Reviews Russ Darrow

by ELAINE H HAGEN (Stoughton, WI) on January 15, 2013
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Service

COURTEOUS AND FRIENDLY RECEPTION,HELPFUL ATTITUDE. CLEAR EXPLANATION OF WHAT NEEDS SERVICE AND WHY. tHANK YOU BRIAN FOR TAKING GOOD CARE OF OUR KIA SOUL!


Kelly S Reviews Russ Darrow Kia of Madison, WI

by Kelly O Studnicka (Richland Center, WI) on October 13, 2012
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Sales

WOW what an expensive oil change and tire rotation!

Took in my Molten Soul for oil change last Saturday.

My wife and I went for a walk after dropping off the Soul for an oil change.... Prior to leaving, I was looking at a Moss 2013 Soul! My attention to the car did not go un-noticed. One of the sales associates turned on the stereo for me to enjoy! What a car! During the walk my wife and I discussed all the options the car had. Upon return to the dealership, the sales manager asked about what car I had and explained the buttons on the door handles. I really got interested and the manager offered to see what he could do for us. The sales manager hooked us up with Phyllis and they proceeded to try to sell us the Moss Soul. It didn't work out due to previous arrangements on the car. All was not lost, they pursued a couple of other Exclaims and called me on my walk home Monday afternoon rather excitedly! I grabbed the family and went to Madison. We got there before the car arrived so we went to get something to eat. The Manager had not informed me about the color of the car he just said I wouldn't have a problem seeing it in the parking lot. I was initially concerned that it was Moss Green with striping of some sort. I couldn't figure what color would go with Moss green. We get back to the dealership and the car was being washed. The Manager and Phyllis were excited! I looked at my wife and told her it was Alien Green.  Believe it or not it was the color I had always wanted in a Soul! To say that I was HAPPY was an understatement! Buying a car with this dealership crew doesn't can't get any better than this! Looking back at the experinece, WOW WHAT AN OIL CHANGE! This team went above and beyond to get us a car that was beyond our expectations!

 

Our reply

Kelly, we are grateful for your time and your feedback. We hope you enjoy your new KIA Soul and look forward to serving you now and in the future!

 


Justin Reviews Russ Darrow KIA of Madison

by Justin J McPherson (Poynette, WI) on September 27, 2012
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Sales

Thus far the sales team has gone out of their way to make the experience painless and easy.  Josh the sales manager was awesome and I appreciate all the assistance to make this process that usually is about as fun as getting a tooth pulled very pleasant. 

Our reply

Justin, thank you for the great review. We love to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!


Kay B. of Lake Mills WI Reviews Russ Darrow

by Kay M Bostwick (Lake Mills, WI) on September 20, 2012
Salesperson: Kia Madison
Russ Darrow Location: Madison Kia
Department: Sales

I would recommend this dealer for all your car sale needs. Friendly, treat people as human beings, not rude, willing to talk, be honest and open.


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