Service Department Reviews from Brooklyn, WI

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Sara S. of Brooklyn WI Reviews Russ Darrow

by Sara M Smart (Brooklyn, WI) on September 1, 2012
Russ Darrow Location: Madison Kia
Department: Service

I received notice from kia that there was a recall open on my rondo, I came to your dealer for the first time.  I had the recall done at no charge and was informed by my advisor hunter that my veh was due for its 30,000 mile service. He was very patient and took the time to explain the cost involved and the importance of getting the service done to protect my warranty. I didnt know that there was a 30,000 mile need as I never opened my owners handbook. I was glas that they took the time to educate me and I went ahead and had it all taken care of. I had a great experience. Thank you

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