M P. of Naperville IL Reviews Russ Darrow

by M Patny (Naperville, IL) on May 18, 2017
Russ Darrow Location: Madison Kia
Department: Sales

I purchased a used 2015 Nissan Leaf sight unseen from this dealership and my experience with the team was excellent.  Brett the sales manager worked with me on the phone so that we could agree upon a price and then handed me off to Jim Walters on his sales team to complete the transaction.  Jim was awesome, he took all the pictures I wanted of the car to ensure that it was exactly what I wanted.  After I was assured the car was in excellent condition, Jim facilitated the exchange of paperwork, money, and ultimately delivery of the car to my home in IL. I had to arrange for the shipping but Jim was there to make sure the car was properly loaded by the shipping company. The car arrived clean and exactly as described, no surprises.   Jim and the team at Russ Darrow Kia get my highest recommendation.  Thanks guys!

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